The questionnaire was for my knee op about 2 tears ago. When I had the hip op, 8 years ago, they sent a care worker along to check and measure up.
They offered an online booking system, where you could choose the hospital, surgeon and date.
Our NHS trust does seem quite good (not that I have any other experience) Colchester hospital has come in for criticism, but I have nothing but praise for it.
Having said all this, I am crossing my fingers that they are still as efficient.
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