When my mother became a widow, she was adamant she wanted to downsize to a retirement apartment, by then she was 82 and I helped her do this. She had five very happy years in a very nicely kept block directly overlooking the beach with just a road between. It was well run, with an exceptionally lovely manageress who hailed from Liverpool, she and her husband lived in the block in one of the apartments. They took the job seriously and arranged quite a few events for the residents. They had a coffee morning once a week in the communal lounge and in addition there were regular activities arranged such as trips out to lovely gardens, usually with a lunch and the occasional theatre outing. She already had social events through her church, so she found herself quite busy. This made me very happy as I lived 70 miles away but tried to get down once a week to take mum out to lunch, I was nevertheless glad that she had people around her at other times. She made several close friends at the flats, but to be expected, from time to time residents would die at a faster rate than living in a mixed community and that could leave her depressed if she had a close relationship with that person.
The downside of living in such a place was the management charges, which were hefty. Mum having downsized was awash with funds, probably for the first time in her life, with nothing much to spend her money on, could well afford them, in fact she personally found it worth it because of what was provided. To be fair I can see where the money was spent, washing machine and dryers would be replaced at once in the communal laundry should they be faulty. Maintenance men would come out immediately if the lift wasn't working. The common areas were decorated whilst she was there and the carpet replaced with new furniture for the communal lounge. In fact everywhere was immaculate, gardeners regularly maintained the gardens. The problem of course is selling the flat on because the high level of charges do put off prospective purchasers.
My mum adopted an "out with the old" and asked me to help her choose a new look when she moved in. With her approval we ordered new furniture on line from John Lewis. We had neutral carpets and walls and the estate agent told me that helped with the sale in the end. I would add that the management company took a very hefty transfer fee charge when I sold the flat after my mother's death, my solicitor thought this was daylight robbery. I understand some residents are now forming their own committees to run their properties thus cutting their charges and challenging some of the more extortionate levies. Good for them!