Gransnet forums

Legal, pensions and money

strange email from paypal

(26 Posts)
Fennel Sun 12-Jan-20 11:47:30

I have a paypal account which I rarely use. Last Thursday I had an email from them saying my account has been blocked because of some dubious activity. It also said to logon to find out what to do.
Rather stupidly I tried to logon, and only husband's email address came up, so I told him and he said it's a scam!
Very puzzling, I last used it a few weeks ago for a donation to a USA charity and received an email of thanks from them. But it never came out of my bank account. I've rung the bank about it.
Just a warning to others about these internet scams.

midgey Sun 12-Jan-20 14:01:27

The most important thing with all these scams/emails is to never to click on any link in the email. Open a new page and type the address in.

Luckygirl Sun 12-Jan-20 14:07:48

I am always very wary - what a shame that we need to be.

silverlining48 Sun 12-Jan-20 15:56:48

I get these emails from PayPal, trouble is, I don’t have an account with them. Scams!

Baggs Sun 12-Jan-20 16:01:42

What midgey says is what you should do with all these things.

NEVER click on a link in an email is a safe rule.

Fennel Sun 12-Jan-20 17:50:49

Thanks for the replies.
As Lucky says, what a shame we have to be so wary.

ginny Sun 12-Jan-20 18:26:32

I get these frequently. Just delete.

BradfordLass72 Mon 13-Jan-20 06:13:07

Oh dear, and here was I hoping Mr Olufulake Adegbolaga, Minister of Finance in Nigeria was going to send me that $500,000US for my reirement fund sad

gmarie Mon 13-Jan-20 06:35:48

I've had two of these scam emails just this week - one from PayPal and one from Amazon! I checked each site directly for their "report spam/scam" directions and forwarded the emails (without opening them) but last month I got scammed by a fake online business. I was looking for a specific MP3 player and found one for sale on a page that looked real. They even sent me an email verifying my purchase with tracking information! When I tried to track it on UPS a few days later it was "not found" and the webpage ended up being just an excellent looking fake. angry Thankfully, Discover reimbursed me.

ladymuck Mon 13-Jan-20 06:58:24

gmarie, I haven't heard of that one before. How do you tell if a site is genuine or not?
I recently wanted a VCR machine and, of course, they are not made any more. However, I found a site which was selling re-conditioned ones. I was wary but went ahead and ordered one. No problems...very pleased with the service and the item. However, it could easily have been a fake.

oldgimmer1 Mon 13-Jan-20 07:00:16

Report this kind of thing to Action Fraud.

gmarie Mon 13-Jan-20 07:37:26

ladymuck, I searched for the item on Google and went to the product page to check it out. Everything worked there - description, the cart, even links at the bottom to contact the company, etc.- all just like an actual page. I got the confirmation email with the tracking button to check once the item had been processed in a few days.

Then, when I tried tracking 3 days later, nothing showed up so I went back to the product page, found their email address, and sent them a query. The email delivery failed, so I Googled the company and and checked there. It looked just like any other store home page except that it was just a very slick facade. You couldn't actually search for anything and their drop down lists, etc. lead nowhere. At that point, the original product page had disappeared, too. Total scam.

vampirequeen Mon 13-Jan-20 07:37:58

There are lots of email PayPal scams. Check they call you by name at the start of the email. PayPal does but scams never do.

Be careful about the TV licence scam too. It's a very good email that informs you that your Direct Debit has failed and asks you to follow the link to reset it.

Grammaretto Tue 14-Jan-20 15:22:50

I had one today telling me my Amazon Prime account is about to end. I didn't know I had one so not sure whether to click or not. You have made me think I won't bother.

A while back I was scammed on my Paypal account.
My bank statement showed 2 odd payments (in Chinese) for around £200.
The only thing I had ordered was a small plastic tool on amazon. costing £2
I informed Paypal who said they would deal with it but TBH nothing happened quickly and I was out of pocket for about a month.
The money was replaced by Paypal. However if it wasn't so convenient, I would never use Paypal again.

evianers Sun 02-Feb-20 16:42:28

My OH, who knows about these things, says "always check the sender's email address". This often gives an insight into where the mails have come from. If in doubt, leave it out!

Fennel Sun 02-Feb-20 17:05:35

Thanks for the replies.
Just to say that my paypal account seems to be back to normal now. So I don't know whether it was a scam or not.

vampirequeen Sun 02-Feb-20 23:28:57

Did it address you by name or email address? If PayPal write to you they always use your name.

Cabbie21 Sun 02-Feb-20 23:33:41

I had one of these emails. I thought it was a scam so I did not click the link. Later I logged into my account and there were no recent transactions to be seen, as expected.

FindingNemo15 Mon 03-Feb-20 00:14:50

I have just received the scam from the TV licence people. They even got the amount wrong. Also a phone call regarding problems with my Amazon account - I do not have one!!

Txquiltz Mon 03-Feb-20 00:35:34

I had a weird situation with these folks as well. Suddenly started getting thank you e mails for purchases of very expensive handbags at Luis Vuitton.....good taste anyway...marked EBay and PayPal. Had not used PayPal in years and then only for EBay purchases. Talked to Vuiton Corporate, EBay, PayPal. And bank. Purses were indeed bought...they put a flag in my acct. to stop anymore purchases, EBay and PayPal were aware of others having this issue and closed both accounts and notified fraud alert....no money had been received by them. Bank put alert on acct to not pay LV, EB orPP and notified fraud alert. One suggestion PP andEB accounts were very old. Be sure to close any account you aren't using and get email verification.

Davidhs Mon 03-Feb-20 08:00:49

It is quite difficult to distinguish the genuine from a scam letter or email. I had one from my bank after Xmas it looked dodgy so I contacted the bank separately and it took 3 weeks to determine it was genuine.

Marydoll Mon 03-Feb-20 08:08:38

I have just had one from Virgin Media, addressing my by my email address, e.g [email protected], saying my direct debit hadn't gone through.
My DD was due to go through and it looked genuine. However, I'm not that daft, I ignored the link they sent me and checked my actual Virgin account. The email was a fake.

Humbertbear Mon 03-Feb-20 08:17:33

If you click on the address of the email sender you can usually tell if the email is a scam. [email protected] is a give away

MerylStreep Mon 03-Feb-20 08:19:10

I've posted this before but I'm repeating it.
Do not leave your card on Amazon. There are more scams on that site than we hear about.
It only takes a few seconds to delete/add your card. Better to be safe than sorry.

dragonfly46 Mon 03-Feb-20 08:23:35

I have google mail and rarely get these emails as they are filtered out.