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Legal, pensions and money

Safest way to Buy on Line

(83 Posts)
Sparkling Sun 17-May-20 06:58:01

I have never used the Internet to buy anything, very nervous because of fraud. Lock down has made it necessary to bite the bullet. Has anyone got advice for me, should I open Pay Pal or buy by credit or debit card. Thank you.

grannie7 Sun 17-May-20 17:16:23

I have used PayPal for years,as your credit card is only held by one firm.I have problems where things have gone wrong ie goods not arriving etc but one call to PayPal money was refunded at once.
In fact apart from M&S I won’t buy anything online if they don’t take PayPal even credit cards can go wrong.

Merryweather Sun 17-May-20 18:25:29

PayPal offers the best protection at buying on the internet from fraud and offers a buyers guarantee if the item doesn’t arrive or is damaged/defective.

Christingle Mon 18-May-20 06:54:12

Pay pal every time. I have had it for years and extremely safe.

Brahumbug Mon 18-May-20 23:02:28

@Lucy127. If you use your credit card through PayPal then you have lost your section 75 protection on the card. The credit card dies not have to refund you.
I use PayPal and credit cards. PayPal for purchases under £100 and anything over £100 on a credit card so that I have full protection. PayPal will not help with faulty goods or traders going out of business.

chimes22 Wed 20-May-20 12:20:24

I use my credit card for all purchases as it gives a reward that adds up quite nicely. I pay in full every month

Franbern Sat 23-May-20 09:33:27

Like many others I have used internet banking for some years, never had any problems. Prior to that, (back in the old days), had problems when someone stole a cheque book and the bank paid out on a cheque from that. Despite the fact that it was a very unusual payment form my account, the bank did not pick this up and I had to point this out to them. Their fraud department did eventually give me that money back.

Only once every had problems with my Barclaycard - and their fraud dept picked up some unusual quite small payments before I did and contacted me about them. They sent me a new card, and it was all sorted out so quickly and efficiently - I was most impressed.

I tend to purchase nearly everything with that credit card these days (it is paid off in full each month - so costs me nothing).

Three times, in the last few weeks, I have had problems with companies. One a cancelled hotel booking - well in advance (due to lockdown), but they still took money for it. Thank goodness, it was on my barclaycard, and I appealed it through them, completed their form showing prove of my cancellation, etc. and BC have refunded that money to me.

I can check both my bank account and barclaycard accounts daily (and do, most days), on my phone or on my laptop.

I feel these are very secure and means- when I am out and about, rarely take much cash with me. With contactless payment in shops it is also means that I do not even have to touch the machines at the tills.

Calendargirl Sat 23-May-20 09:49:37

Several years ago, I had a fraudulent entry on my current account, all sorted and refunded quickly.

I said to the fraud chap dealing with it that I couldn’t work out how it had happened. He said that he had cancelled his own PayPal account recently, but didn’t elaborate.

Put me off PayPal after that, but DS uses it a lot, as do many others.