Me too MissAdventure and they have got zero sense of humanity ! I spoke to them after the first threatening letter said my DS and DDiL could be taken to court etc. I tried to explain the failed appeals, the fact that it was only ever in certain shift patterns that they had to take several buses, buses were late or didn’t turn up etc. I also said the HT is fully aware of the situation and supports the family ! Their answer ..... not their problem .
doesn’t cover it .
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