Do you still get upset?

yes
From our local Sainsbury, complained to Customer Services, never heard anything since - of a woman member of staff who is consistently disagreeable and rude, this time was the limit!
Second was at our local railway station, woman behind the glass refused to issue me with a SRC as I couldn’t offer ID in the form of Passport or DL. (It is for over 60’s,) I’m 70+
I did challenge her, she said, you might be 59! but she wasn’t shifting. I was v upset and angry, felt hapless. But of course in reality I wasn’t.
Duly bought SRC at Marylebone, no difficulty at all, he gave me a pouchette to keep it in, rolled eyes at my experience,
of a martinet wielding pretend power.

Rude doesn’t cover it. They mostly have an audience, a queue forming, whereas one on one they wouldn’t do it.
There is no need for anyone, public facing, personal, random to be rude.
They are, always, showing themselves up.

i have worked with the public most of my life in retail, i was told by a manager many years ago that any problems or bad moods get left at the door, if anyone ranted or was unpleasant i would say something kind to them, i did the hospital trolly for a few years and got a few rants and called some nasty names because i did not have the thing they wanted, i would go back at the end of my shift and get the items and go round again delivering them, my biggest bug bear is rudeness, maybe it is because i come from glasgow that i don't put up with it, first time in england the uk wide store would not take my foreign money so i went to the bank and came back and paid the £19 bill in 20p and 50p pieces and told the manager that she should teach her staff to say please and thank you. please don't get upset with rude and unpleasant people as that is usually what they want.

I would stand my ground in any situation and not let anyone upset me - I put this down to being an Aries, head strong.

Grandmaofone I was commenting to DH today, how staff in our local Sainsbury's are always pleasant and helpful! Nothing is too much bother.
Recently I met the senior receptionist from our surgery, whose children I taught and has been so kind to me over the years, while battlibg chronic ill health.
I was telling her how relieved I was if she answered the phone, because in the past some of the receptionists could be rude and obstructive.
Oh we got rid of them because they were upsetting patients she said!

Not normally but when told to " eff off" get some effing eyes in the back of your head then you can effing see what's going on. all because of the cost of a 30p carrier bag, or because I attended to a lady first when this young animal had waited longer at the self scan, or the animal I asked politely would he mind letting this other customer go first as she had been waiting and this other animal, had barged right through. I call them animals as that's what they act like (that is no disrespect to animals by the way).before everyone jumps down my throat.

Just a normal day at my supermarket.

My mouth works before my brain is engaged and I have often responded with cutting or sarcastic comments when I should have kept quiet.
I do make a point though of telling people if they have made me happy or have done a good job for me so not all bad hopefully.

Petra - Yes, everything has been removed but I am 71 years old and been through the menopause. I’m told that it is natural to feel this up and down and sometimes blooming well very upset. Some days I feel bordering on the hysterical and just have to keep a lid on it. I’ll see how I am in a couple of weeks and give my dr a ring.
Just watched another episode of Call the Midwife and bawled my eyes out. Poor hubby headed for the garage and kept out of the way until teatime.
Thank you for starting this thread.

I was rude to my friend of 50yrs at a party we were at on Sunday. She didn’t take offence but when I got home I felt awful. I phoned and apologised and gave her a hug today when I saw her. What came over me? How bad to treat a friend like that 😥.

Another way of dealing with her interruptions and speaking over you Huia, it’s to simply continue taking calmly as if you didn’t hear her, not stopping to allow her space to talk. This highlights her rudeness, to herself and others, and almost always stops them in their tracks when she sees she’s not shutting you up. If however, she continues to talk over you, raise your voice very slightly and say I’m sorry, I haven’t finished speaking. A slight raised hand gesture towards her at the same time helps. I bet she’s nervous about fitting in, wants to make an impression or has ADHD and does this without realising. Whatever the reason, the others in the group will have noticed. Good luck.