trisher
I do think the idea that because you are older you can't have progressive views is something that needs stamping on. Age is no excuse for unacceptable views. Sometimes you might be a little bit behind the times but racism, homoophobia and sexism aren't a product of age, and no one should be permitted to say things just because they are old.
Of course it is possible to be older and progressive. But there is the stereotype, isn't there? Both examples, of progressive POV and also regressive POV are evident in the forums.
My POV is that bigotry is never acceptable. But it happens. And when it isn't reported, GNHQ aren't aware of it going on (there are thousands of posts in the forums everyday, they can't see them all). But if they are aware, well... brand image must be maintained.