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NOW CLOSED Take a look at the E.ON Rewards loyalty scheme and share your thoughts to be in with a chance of winning a £250 JL voucher

(91 Posts)
KatieBGransnet (GNHQ) Mon 22-Apr-13 14:28:04

E.ON has a loyalty reward scheme which rewards customers for staying with them.

Here's what E.ON says about the scheme: "If you're an E.ON customer and you've been with E.ON for a year or more you could be rewarded for staying with us. You have a choice of taking rewards as Tesco Clubcard points or money off your bill. Further rewards are on offer for managing your account online or taking both fuels from E.ON. All you need to do is change to one of E.ON's tariffs with rewards."

E.ON would like you to visit their website and read the information on their rewards.

Here's the link: https://www.eonenergy.com/for-your-home/products-and-services/EON-rewards

Please then return to this thread and tell us what you think, in particular:

- What do you think about loyalty reward schemes generally?

- What do you think about E.ON rewards? Would you prefer money off your bill or Tesco points?

Everyone who adds a comment to this thread will be entered into a prize draw where one winner will receive a £250 John Lewis voucher.

Thanks and good luck,

GNHQ

Knowsley Wed 01-May-13 15:57:04

I looked at the scheme but was not tempted in the slightest to change energy suppliers. I am with Co-operative Energy and believe they are the cheapest of all the energy suppliers. There is a comparison page on the top right hand corner of their main webpage. I haven't heard of a cheaper supplier.

The Co-op is a pretty ethical company and you can also earn Co-op dividend points by choosing them as your supplier.

Here's their webpage:-

www.cooperativeenergy.coop/

ollieamelia Thu 02-May-13 07:19:58

I find the tesco points great. I save them up and they really help with the cost of Christmas. i'm actually already on this tarriff so I wouldnt need to change

Ikea1234 Thu 02-May-13 07:21:18

I am a big fan of loyalty schemes in general, as long as you are a savvy shopper and realise their true worth and not get 'sucked in' with buying things that you wouldn't normally buy or overspending, as other GNetters have said. I have a Tesco credit card but I loathe Tesco and hate shopping there, so I shop in Sanisburys, which I love, use my Nectar card, and pay with my Tesco credit card and so get two lots of reward points...lovely! However, I have had huge issues with Tesco when I was one of a supposed very small minority who's accounts were hacked and our points stolen by someone unknown. Their handling of it was awful.

I'm not sure a loyalty scheme would make me look at an energy tariff any differently - savvy shopping says if it's worth doing, I would do it, but just on rewards alone, I wouldn't choose a certain tariff. I'm not with Eon, and I would only move to them if the rewards made it worth me switching. I would like to add to my Clubcard point stash, as these have come in extremely useful for us as a whole family, treating the children and grandchildren to days out etc, but I don't want to have to pay through the nose in the long run for these rewards.

FrankJames Thu 02-May-13 07:32:07

I don't like loyalty schemes at all! These just seem like dodges to lull customers into a false sense of security.

I appreciate that a lower rate may be offered to, for example, those who pay by direct debit (saving companies money by not having to chase up unpaid bills etc) or by offering a lower rate to those customers using both gas and electricity. However what I want is not to have to chase up comparative rates, but to have a firm commitment that within such categories I am being offered the lowest rate available, and that if that is not the case the difference will be refunded.

rainbowvalley Thu 02-May-13 07:55:03

I think loyalty schemes are a good thing as long as the goal posts do not change. I am not keen on the restrictions of some loyalty schemes however for example, I am always fretful that I may lose my Boots card and someone will spend my points, so I find it hard to accumulate them to any great figure. I asked if I could exchange some points for gift vouchers, which I could keep safe at home so I could give to friends and family on birthdays or xmas, but this is not possible? Then when you do buy gift vouchers with cash, the person spending the gift voucher gets the points on their card but not you? Often expiry dates are too short too on some loyalty offers.

With regard to E-On offers in particular, I would prefer money off the bill no good buying food if your costs are high cooking it or having to buy extra clothes because your cold in the winter because you cannot afford the heating bill?

hiddenmichelle Thu 02-May-13 08:46:30

I HATE loyalty schemes with passion. I believe we should be offered the best price and that's that. Loyalty schemes are set up to benefit the business primarily - not the customer!

Prices should be transparent, clear and easy to compare. Loyalty schemes make this harder!

Alidoll Thu 02-May-13 08:54:12

I'd rather ALL the energy companies just reduce their prices than have gimmicks like this.

£10 is nothing over a year and even with both electricity and gas, I'd not be tempted to switch from the tariff I'm on at the moment. Having to wait a year for payout is also rubbish so not interested.

RobsComps99 Thu 02-May-13 08:55:42

Loyalty reward schemes are a good idea, but for me would never be the sole reason for switching suppliers, whether it's Utilities or Supermarkets. There has to be something else to go with it to make it worthwhile. It's just an added bonus.

E.on Reward scheme is not overly generous. £10 for staying with them for more than a year is not a great deal particularly when my gas and electric bills are normally over £1,000 a year. 1% return on what I pay over. Often switching Utilities suppliers can give you more than this through either credits on your bill when you join them or from cashback offers on cashback sites, coupled with the fact that there are often better deals marketed to new customers.

I've found in the past that my current energy supplier, and this is not E.on specific never market their cheap tariffs effectively to existing customers, which is often the reason for me moving suppliers

cinders59 Thu 02-May-13 09:05:48

I checked out the site, but don't think it is worth my while changing at the moment. I get a guaranteed lower rate of 3% below prices, as I give my true reading every month and am sent a true bill every month from that, I prefer paying monthly, but a proper bill, so in the summer months my bill is really low. plus I get nectar pints
If I were to swap I would prefer cheaper bills rather than Tesco point

hdh74 Thu 02-May-13 09:06:24

I find it unneccessarily complicated. I would much rather energy companies simpified their pricing structures as far as possible and concentrated on keeping their baselilne prices competitive.

happysouls Thu 02-May-13 09:45:53

I'd have no preference between money off the bill or Tesco points, either would save me the same in the end. Reward schemes just complicate matters as far as I'm concerned. Most companys offer them and it just means as well as trying to compare all the different tariffs you also have to take rewards into account as well and it is hard to work it all out. Ultimately I will choose whichever company provides the best price (taking into account reward schemes) and Eon wasn't the one for me on this occasion or the last.

cuppatea Thu 02-May-13 09:53:49

the idea of a reward if you are loyal to a supplier sounded good until i realised that you have to sign up to a different tariff.
That immediately put me off - why does the 'reward' tariff have to be different to any other tariff - would prefer to be offered the 'best' tariff for my usage and then if i remain with E On i get a reward.
I'd prefer any reward given to be money off the bill.

alsproject Thu 02-May-13 10:02:17

The loyalty scheme is not worth it as it just seems to add value to your service provider but in actual fact, it doesn't.

If they want to retain customers, they should keep their tariffs competitive from the start.

DJASKEW Thu 02-May-13 10:06:19

Generally I'm not an advocate of loyalty reward schemes, like Nectar and Clubcard. I think that they inflate the prices of goods and I'd rather have the discount at the point of sale rather than in several weeks once I've saved enough points.
Looking at EON rewards, I really like the loyalty discount scheme. This has some monetary value and would be an incentive for me not to switch provider if I knew that my tarrif would be reduced slightly as a reward.
I'm not so fussed about the Tesco clubcard points as I do not shop there and I think that they would be insignificant in any case if I did have a Clubcard. Although I do appreciate people save them for days out etc so may appeal more to families.

createbeauty Thu 02-May-13 11:05:44

I like the idea of being rewarded for being with a company. Unfortunately, the rewards that EON are offering are not very good. Receiving only £10 a year for being a customer for a year, or receiving £15 for being a customer for two years, doesn't seem like much of a reward, especially with how expensive electricity/gas is!

It's a good idea but seriously needs improvement.

goose1964 Thu 02-May-13 11:39:43

to be honest you could probably make more by changing tarriff or company - I like things like my boots card & my tesco club card as I get a fia return on them

prwilson Thu 02-May-13 11:40:35

I thought it was relatively straightforward, but does it mean money off every year after three, or are you hoping for consumer apathy? What kind of economics means that you can only apply this to over-60s?

lizd31 Thu 02-May-13 12:13:05

I'm tied into British Gas for both my electricity & gas & I receive a discount as I'm disabled so not really able to change

tompob Thu 02-May-13 12:21:15

I find it odd everyone offering different tariffs etc all should be capped lol make life easier

downingarms Thu 02-May-13 12:55:01

I've always quite liked loyalty schemes although I don't use E-on.Over the years I've used a number of supermarket schemes and I have to admit they keep me going back,and several times as a result I've enjoyed valuable and well timed Christmas bonuses.The E-on website layout is well thought out as it gets straight to the point in respect of bonuses.

abbyed33 Thu 02-May-13 15:22:36

Im actually already with Eon and have signed up for clubcard points. I think these incentives are definitely a bonus and we, as customers, should be rewarded for our loyalty. I dont really think that I get enough points for my custom but these days every little helps

kayleigh39 Thu 02-May-13 15:37:09

Far too complicated for me I'm afraid!
I had an awful experience when I switched energy suppliers a few years ago. I was left totally upset and quite angry, this has put me off switching in the future - even if it means I would save money.

compy99 Thu 02-May-13 15:55:44

It would not make me change my supplier, rewards are always welcome and my preference would be Tesco Clubcard points, but this would in no way sway me to change supplier. The over costs and service provided by my current supplier far outweighs any nominal reward to change. Although it is easier to change supplier now, it can still be a hassle when "a glitch" occurs and it becomes a headache.

JoJoY Thu 02-May-13 17:31:54

I've been an E.ON customer for quite a few years so have been meaning to sign up for the rewards since seeing the adverts. However I did think they'd be rewards like you get with Tescos etc such as days out, magazine subscriptions etc. I was not expecting it to just be money off my bill, I suppose I can get Tesco vouchers though!

I will be signing up as I don't have anything to lose!

Roraima Thu 02-May-13 17:53:10

I'm hardly home so my electricity consumption is very limited. It would be only be looking for trouble to swap companies.