Sarnia
I feel annoyed when I see a customer using their phone when they are being served by an assistant or cashier. I would be tempted to sit there until they had either finished their chat or got the message that I wasn't impressed before serving them.
I used to work on the counter in a bank. If I was in the middle of serving someone and their phone went and they answered it, ignoring me, I stopped whatever I was doing for them, and started tidying the money in my till.
When they realised and finished their call, I made them wait while I finished what I was doing, then turned to them with a smile and said, “Now where were we?”
I was getting close to retirement, I had always put the customer first, but felt, ‘s.d it, they can see what it’s like to be ignored’.



