My oldest friend is in this situation. Her parents are very elderly and refuse all help. She lives locally and tries to support them however she can but it’s frustrating because they won’t allow her to involve the various care services and on a couple of occasions she has had to leave work early because of mishaps. Please don’t assume that the children are unwilling to help - my friend has faced abuse from neighbours at various times for ‘neglecting’ her parents, which I can say from first hand experience is absolutely not the case. One neighbour did as you are suggesting and contacted social services. It took them a while to respond and when they did, they didn’t get over the doorstep - they were told that they didn’t need help, and as no falls or injuries had been logged anywhere my friend was told there was nothing the authorities could do unless there was a loss of capacity.
Police launch an investigation into Ann Widdacombe death


