I rang this evening and spoke to someone who told me I had to cancel my original booking before I could rebook. She also said I might not get anything earlier than I already have so I've decided to leave it.
Don't think this step has been thought through properly - no-one wants to risk losing an appointment they already have, surely.
Someone needs to go back to Junior School himself.
Things that (sometimes unreasonably) get on your nerves...hopefully lighthearted


