Can someone help me (in words if one syllable)

If they have a business, do they not have access to WIFI there?
However, I wonder if the issue is that they may not be able to access their smart TVs. Personal emails can be accessed at work, if you have the know how.

BB, I'm not being awkward, just playing Devil's Advocate. I understand that you feel awful refusing and want to be on good terms, but they should never have put you in this position in the first place.

It reminds me of our new neighbour, who went round all fourteen houses in our cul de sac, asking to use our bins, Because the Council wouldn't give her an additional bin, without charge and she wasn't paying. She tried to make us all feel guilty.
When people refused, because we only have three weekly collections and we were already struggling, she still put her rubbish in, under cover of darkness, until a neighbour caught her.
My food bin wasn't emptied one week, because it was full of rubbish in plastic bags, put in the night before a collection. I was raging, as I'm rigorous about recyling. 🤬

Please do not feel guilty about this. You are not their only option. There are several other ways your neighbours can get wifi without an internet service provider. I know you didn't want to be blinded by technology but here is some information that may be helpful to others too:

www.the-tech-addict.com/how-to-get-wifi-without-internet-provider/

thehometheaterdiy.com/can-you-use-a-smart-tv-without-the-internet/

Maybe your neighbours should read it too.

I also looked up BT's Consumer Acceptable Use Policy (AUP). While this doesn't explicitly exclude an account holder allowing other people to use their broadband, the account holder becomes responsible for their behaviour while they do. I would assume other provider's AUPs are similar.

www.bt.com/terms/acceptableuse.html/

You cannot possibly control how your new neighbours have their devices set up or how they behave online and yet you could be held responsible for anything bad which happened.

There is a reason why we are required to password protect our wifi and, as others have said, however nice people seem we cannot possibly know what they get up to. Would you know, for example, who is going to be visiting their house over the Christmas period, also logging onto your broadband and using it for all sorts of things. That cannot and should not be your responsibility.

I suspect your new neighbours don’t really understand the potential implications of what they are asking or know what the alternatives are.

They can set up their own VPN (virtual private network) as an interim measure, easy to do, Google offers options.

I agree with others, too much of a security risk even for a short time. You may know them but you can’t be sure of what they might be downloading or accessing in your name plus they might not have decent security on their devices so viruses could easily be picked up.

Ive just moved and until my provider could connect the wifi (3 weeks) they gave me a 4g mini hub to use foc. Suggest they do that.

No I wouldn’t do it,either and I am really surprised they would ask. Surely their telco would give them some options? Using their phone to tether is one of them, we often do that down at the beach.

A big thank you to everyone who has answered and helped me with this dilemma
I have written a little letter telling her my service provider unfortunately can’t endorse this, but have given me lots of ideas to pass on then I ve listed the things you ve all taught me I ended wishing them all a happy Christmas and good luck in their new home and will pop that through the letter box in a little while
Once again thank you…. without your help I d have probably have said yes but then worried about it all the time
👍🏼

I think that’s a good plan BlueBelle 👍🏻

Glad you are sorting it BB. Good solution.

You are too nice, but they shouldn’t have asked in the first place, and made you worry so much.

I have learned a lot from this thread so thank you BlueBelle in words of one syllable
And good luck with the new neighbours.

We can set up a guest account with our Wi-Fi so that visitors don’t use our password.
I would take advice from your provider.

Excellent solution BB!

Good solution Bluebelle.
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You did the right thing Bluebelle, 👍

In words of one syllable, Say No.

Neighbour hood is a form of blessing for people. So, we must treat them right.

Hey, great, Bluebelle, well done you!

Thank you for this thread BlueBelle as, like others, I have learnt a great deal from the very knowledgeable posters who have replied.
My first instinct would have been to say sorry but no, and now all the potential problems have been mentioned, no really is the only answer.

I really hope though that they don’t put pressure on you to change your mind, so stay firm!

Well done, Bluebell!

Don't say anything other than you are sorry, you cannot afford to let them use your WIFI.

You do realise that you are the one who will be in trouble with the police if they download child porn over your Internet connection, don't you?

You are under no obligation to explain why you cannot help them, just say, sorry, no can do.

Would you let them use your landline all the time?

Well done BB - that seems the right solution.

I did this for my neighbour without any hesitation or second thought! This technical word is full of increased risks but I cannot concern myself with that aspect, being a decent human being, doing what feels right and keeping good friends happy are far more important to me!

I'd just say sorry no. It's their problem (we all have to sort our problems out).

I’d say no. Because how do you know they won’t use your Wi-Fi
Forever! They shouldn’t have asked you

If you trust that they are not going to hack into your computer then yes. It will do you no harm and always better to help people. Your service provider will not know and would not really care as it is not a permanent arrangement.