Do you not have someone to help you?

Pity the living, not the dead.

teabagwoman

I’ve experienced this at hospital. I’m hard of hearing and partially sighted and have had consultants tell me that I should bring someone with me who can tell me what’s been said after the appointment rather than expect them to speak just a little more slowly. Wrong on so many levels.

I agree and dare I say it they often have a very strong regional accent and I don't mean Scots or Irish.
I came out after a recent accident not knowing if I was on my head or my a....after a 12+ overnight sit in a waiting room in A&E.
Only to be confronted by large notices saying please arrange your own transport home we are not a taxi service. Luckily I still have a DH who can drive.
What would have happened if I did not use a mobile phone and was on my own? Obviously they were not willing to arrange a taxi for me.

No I don`t have problems in dealing with people on the phone nor need help in filling forms. I have a young energetic voice and a lively brain and that helps

Calendargirl

Grammaretto

Fanny ((hugs))

The form also tells me to write the postal address of my Bank or Building society. Since my Bank branch has been gone for 2 years now - how do I know their address?

If you still get statements, the bank address is printed on it, (well, it is on mine).

It probably won’t be a local one, just a ‘national’ address maybe.

There should be a phone number you can call on the back of your bank card. I've found them quite helpful

M0nica

Fine when the machines work. Ishop for a friend who gives me a cheque each week. For some reason the machine struggles tonread her writing.

DH has just returned from a trip to the bank, the machine struggles to read my writing as well.

Before we go all automatic they need to improve the technology.

Or somebody needs to improve their handwriting?

Grammaretto

Fanny ((hugs))

The form also tells me to write the postal address of my Bank or Building society. Since my Bank branch has been gone for 2 years now - how do I know their address?

Google the corporate address for your bank. That'll do.

Charleygirl the benefits agency will send someone round to visit someone and help them complete the form if asked.

Some years ago I volunteered wit Age UK and I was one of a team of home visitors who did visit people to fill forms in(and do lots of other problem solving, but we were all stood down because the benefits agency decided that they would employ their own team of visitors to do what we did.