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Online Supermarket Shopping

(55 Posts)
mollie Wed 05-Jun-13 14:03:05

I've only tried this once or twice in the past. I have the time to do it myself so it's of no benefit but I've been prompted out of curiosity to try a comparison website to see if I can save a few pounds by shopping around. Having typed in my shopping list it seems that my supermarket of choice comes out cheapest. In addition, the comparison site offered a nice discount for my first delivery so I decided to take advantage this time and hit the buttons. But when I got to the checkout of the actual supermarket my final bill (with delivery added and discount voucher deducted) was nearly £20 more! Apparently this could be due to a number of factors... needless to say I hit the cancel button and will be going myself as usual. Is it just me?

Movedalot Wed 05-Jun-13 14:32:27

I tried it once but the quality of the fresh produce was not as good as when we go in and choose our own so I never did it again. I suppose if a lot of your shopping is prepacked it would be OK but ours is mainly fresh.

sunseeker Wed 05-Jun-13 14:48:12

Thats one of the reasons I've never tried it Movedalot - I wondered whether they would bring all the goods that were on or near their sell by date rather than the fresher stuff I would choose myself!

Pittcity Wed 05-Jun-13 15:07:01

I've found the opposite.
Grocery Home Delivery no longer comes from the nearest store but from a specially designed warehouse. You usually get stuff that has longer dates than that in the store.
You also have a right to get the delivery person to take the shopping into the kitchen and to unpack it. You can then send back anything that you are not satisfied with for a full refund.
I too prefer to shop myself but have deliveries on return from holiday...you can prebook in advance and so you have fresh food when you get home!
My parents live in sheltered housing and a lot of the residents do not have a car, so Grocery delivery to them is a Godsend!

numberplease Wed 05-Jun-13 15:40:49

We have an online delivery every week nowadays, hubby hates going shopping, and just lately I`ve found it difficult to get around, so very handy for us. I do send things back if they`re wrong. One problem with Asda is that although beef dripping is on sale in store, it`s not on the website, I tried putting it in the search engine, and it brought up non-drip paint! So when I need dripping I shop online at Tesco. My delivery was booked today between 1pm and 3pm, he rang at 11.50am to say he was nearby, could he deliver? So everything here and put away much sooner.

glammanana Wed 05-Jun-13 16:09:36

I order all the heavy stuff on line but wait until I get a voucher for free delivery or a money off offer,I get these every so often from Ocado I think they must do a check as to when I last ordered and try to tempt me back with discounts.All their stuff has been of first class freshness when I have bought fruit & veg from there but that is not very often as I usually go to the Farmers Market on Friday's.

mollie Wed 05-Jun-13 16:48:50

I can see the benefit and know it can be used very successfully but I found the websites to be the stumbling block. After an hour trying to set my account up and creating a list and finally agreeing who to buy from, the checkout part becme the stumbling block. In the end I drove to the supermarket and paid cash.

Numberplease has pointed out that the offers in the shop don't always appear online so isn't that a disadvantage?

numberplease Wed 05-Jun-13 17:42:39

To be fair Mollie, that`s the only item I`ve had problems with, and like I said, those odd times when I want dripping, I shop at Tesco online, but do find that they`re a fair bit dearer than Asda, and _they`re not cheap!

numberplease Wed 05-Jun-13 17:44:20

Last time I try to underline something, it didn`t work!

Galen Wed 05-Jun-13 17:54:27

I use ocado. They have been very good.

Galen Wed 05-Jun-13 17:55:17

easy

Galen Wed 05-Jun-13 17:55:40

If I can do it anyone can!

Maggiemaybe Wed 05-Jun-13 18:35:47

Just about all my supermarket shopping is done online now. Once you have used a site a few times, the things you buy regularly are all there in a favourites list, and special offers are all grouped together so no trailing round the store to find the best deals. I pick the cheapest delivery times (usually around 10 at night), and if I get an online voucher from Ocado, Sainsburys or Tesco, that's the one I'll use that week. And any problem's ironed out quickly - if the wrong thing is sent or something with a short use by date, they often slip you a money off voucher for next time as an apology. All in all, I wouldn't be without it.

Charleygirl Wed 05-Jun-13 19:13:37

For me it has been invaluable post major surgery when I could not drive. I did find that some of the fresh goods had very short use by dates, some even the next day.

There was one hiccup when I ordered cat tray liners and received panty liners! This was not noticed immediately but as soon as I saw the error I was on the phone and also sent an email. It was resolved eventually but it took time. I have to laugh now but my cat needed the cat liners then.

I used to bat between Asda, Sainsbury and Tesco. If I did not order from one company for a while, I was given eg free delivery. I always chose the cheapest delivery slot and most of the time it worked out well especially for heavy goods such as many litres of long life milk and washing powder or whatever.

I prefer to do my own shopping but like Maggiemaybe I wouldn't be without it.

Mishap Wed 05-Jun-13 22:06:00

I use online grocery shopping all the time as we live in a very isolated village. I have never had a problem. I add a note about wanting a long eat-by date and that is what they send. If they send something with a date that is sooner than I might wish I just send it back with the driver and am refunded with no problem.

I save ...petrol, time wandering round the shop (listening to the awful muzak), time queueing at the checkout, back pain from loading and unloading.....it's a no-brainer. And the frozen food arrives frozen and the chilled food chilled - brilliant.

absent Wed 05-Jun-13 23:17:46

I never used supermarkets for fresh produce but found ordering heavy or bulky items online monthly very helpful - cat litter, cat food, canned tomatoes, frozen goods, washing up liquid, dishwasher salt, kitchen roll, loo paper, Mr absent's disgusting lager and so on. At the moment I shop at the local supermarket as I no longer live near a market with butchers, greengrocers fishmongers, etc. When I finally settle after my goods and chattels - and cats - have arrived in New Zealand, I shall set up a monthly delivery again.

absent Wed 05-Jun-13 23:22:38

I was going to add that because my order varied only a little each month it took hardly any time to do and because it always came to over 100 GB pounds delivery was free, but the laptop ran away with me. (Also I can only find a dollar sign. not a pound sign.) I used Sainsburys.

Ariadne Thu 06-Jun-13 06:19:07

I have all the regular, boring, heavy stuff delivered, usually once a fortnight. But I rarely buy fresh produce online, though when I have had to, there has been no problem. It's usually over £100 so delivery is free, and I love not having to do a big shop - gives me time to potter round the shops at my leisure.

seasider Thu 06-Jun-13 09:11:43

I live very near a supermarket but use online shopping for big items and use Ocado to get Waitrose products . No brand loyalty just whoever sends me a discount voucher!

dorsetpennt Thu 06-Jun-13 09:38:13

I am an Internet Shopping Picker mollie so can give you any advice you need. In my shop we pickers, pick very carefully indeed [I work for a high end supermarket]. All fresh food is chosen very carefully as regards expiry dates. I pick as if I were shopping for myself. So fruit and veg is chosen for both their dates and their look. Any special offers ie: 2 for 1 deals, are adhered to. Sometimes products are not available for some reason - if you have ticked the substitute box we 'sub' as close to your request as we can. Fragile items such as eggs, cakes and bread are packed carefully so as not to be squashed. The only items we cannot pick are those that have a reduced sticker due to their date. We pick for the next day so a reduction could be out-of-date by the time you receive it. We have been doing this for four years now and more and more people are using us, so much so that we are taking on extra drivers and pickers as we are opening up more and more delivery slots. As absent said it is useful for heavy items such as canned goods, cat litter, bottles etc.

scottydownsouth Thu 06-Jun-13 16:50:42

I first used online shopping about 12 years ago, I think Tesco were the first to offer the service. I was working full time so it was a great help. Now I have more time and like to use the zappy scanners and straight into my shopping bags.

mollie Thu 06-Jun-13 16:56:44

Now that's something I've never tried, the on-the-go scanners! I rather like the self-service tills (no chatty check-out person to irritate me) but I might give those scanner guns a go next...at least you know how much you're spending as you go...thanks for the idea scottydownsouth!

gracesmum Thu 06-Jun-13 17:49:57

Loved the cartoon posted on Facebook by Gransnet!! Did you all see it? grin

whenim64 Thu 06-Jun-13 18:25:28

grin I could have been the model for that cartoon!

mollie Thu 06-Jun-13 18:40:14

Excellent! Well done Gransnet for relevancy!