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Hot water taps

(68 Posts)
Franbern Sat 24-May-25 15:57:05

Anyone else have one of these. When I had my kitchen re-done three years ago I had one installed. Ever since I had seen an advert. for the Quooker, I had wanted one.

I did not get the quooker, but my installers put in a FRANKE. He put the actual tank away behind the kickboard, so it took up no cupboard space. Fell in love with it from the start - instant boiling water for drinks and cooking, etc.
A big filter does take space under my sink, and I read the instructions, and towards the end of 12 months purchased (very pricey), new filter. So easy to change, turn tap,unscrew and screw on new one, turn tap. All done I thought until suddenly I had only cold waterna couple of days later.

Note, not only does this system work that special boiling water tap, but also the actual hot water tap in my sink. When it does not work for any reason it means I have no hot water in the kitchen. Fortunately, I did keep a kettle.

Kitchen fitters called iback in and after about an hour on the floor and much of the time looking at their tablet they worked out that just putting on the new filter is not enough. the machine has to be hand adjusted and re-set. You really would think that modern technology would enable this to re-set itself when a new filter is installed.

One year on, I called in daughter, and = again using u-tube, she managed to get it re-set. This year she decided she is getting too old to get down that low, so brought along her youngest (14 yrs). Last year I tried to write down what she had done, obviously got it all wrong as that did not work this year. Me in a panic.....Telephone call to son-on-law (an engineer), who looked it up and directed instructions. All done now - so for next 364 days I will just enjoy using it and (almost definitely), have another panic when it all needs doing again.

Franke is not a cheap alternative to Quookers. I would like to know if quookers re-set themselves or require this sort of annual palavar. And, although I appreciate that the kitchen fitter put this tank behind the kickboard to give me more cupboard space, he was not really thinking about how I would be able to get to it for this re-set each year - although I suspect he did not know about it.

Anyone else have any makes of these - How do you get on with them

crazyH Sat 24-May-25 16:22:17

Sorry, Know nothing about Quokker, but I think I’ve got a Franke sink and mixer taps. - that’s as far as it goes. I’m sure there will be others coming along, who will enlighten you. Good luck !

Astitchintime Sat 24-May-25 16:25:51

No, and after almost scalding myself at my BIL’s with his faulty Quooker tap I certainly won’t be bothering……..far too much faff when they go wrong by all accounts.

Aldom Sat 24-May-25 16:31:20

I've often wondered about one.
Your post Franbern has made the decision for me. It's definitely a NO. Life is complicated enough, without adding to it.

Aldom Sat 24-May-25 16:32:20

I certainly remember how pleased you were when you first had the Franke tap. smile

Georgesgran Sat 24-May-25 16:34:51

A friend with RA looked at having one, but she couldn’t manage the ‘collar’ that adjusts the temperature.
I’ve a tap that includes filtered water - with the gubbins in the cupboard under the sink.

Beechnut Sat 24-May-25 16:54:25

My brother had one, replaced it when it went wrong. Never bothered with one when they had a new kitchen fitted and three different houses and new kitchens later haven’t bothered either so that says a lot to me.

NotSpaghetti Sat 24-May-25 16:58:46

My daughter had one fitted which sounds like yours Georgesgran.
I know she's had a new filter but no mention of any problems.

NotSpaghetti Sat 24-May-25 16:59:08

Sorry, don't know the make.

ferry23 Sat 24-May-25 17:05:13

My plumber once said he'd never have a Quooker and my kitchen fitter also pulled a face when I mentioned it, so that
was enough red flags for me!

cc Sat 24-May-25 17:05:59

It does sound a bit of a faff to have to reset it every time Franbern. Maybe you can get cheaper filters elsewhere? I do that for my Liebherr fridge and save two thirds of the cost.
The man who runs the company that makes and fits my kitchens knows many people who've had them and believes that they're not worth the space that you lose in the kitchen, unless you have a pretty large room with space to spare.
My son has one and I worry a little about my granddaughters scalding themselves, though fortunately this has not happened so far. Using the collar does take a bit of getting used to, they have to show me how it works every time I visit!
In our house the normal hot tap water is pretty hot and I start with this when cooking pasta or veg. If I need water for tea I use the hot water function on my coffee machine, it works well.

Chocolatelovinggran Sat 24-May-25 17:06:35

I'm with you, Astitchintime. Two of my children have them, and I think they're fiddly, and prone to scalding the unwary.
Kettle for me, thanks

kittylester Sat 24-May-25 17:24:09

I love ours. It's a Perrin and Rowe and I would have one again everytime. We've never had a problem with it.

Franbern Sat 24-May-25 17:49:13

Aldom I am still delighted with it. Find it extremely easy and safe to use. When I am at any my children's houses I really miss this. It is just this re-set thingie. On advice of my engineer son-in-law I do not actually replace the filter every year. He says the sort of use I give this (just me living here) definitely will last me longer than 12 months. But it still needs to be re-set every 12 months. The reset is just a matter of pressing a couple of buttons for about 30seconds and watching for colour change on lights. For someone who knows what they are doing the whole action would take less than a couple of minutes. So I suppose the manufacturers do not think this is any sort of problem. The problem arises from the very bad instructions that accompany it.

There obviously needs to be some improvements on these fairly new articles. I would really dislike NOT having one now, so those thinking about it, do not be put off by this once a year re-set problem.

Coco4 Sat 24-May-25 19:47:09

We had a Quooker Fusion fitted in our new kitchen over 10 years ago. Quooker engineer changed filter around 5 years ago. If it were to break wouldn't hesitate replacing with same make or get it repaired if necessary. Absolutely love it!

Beechnut Sat 24-May-25 20:00:51

Chocolatelovinggran

I'm with you, Astitchintime. Two of my children have them, and I think they're fiddly, and prone to scalding the unwary.
Kettle for me, thanks

I don’t have kettle either. My daughter waltzed off with mine when she moved house 😂

Chocolatelovinggran Sat 24-May-25 21:48:38

Oh lordy Beechnut: you'll just have to drink the wine....

garnet25 Sat 24-May-25 22:01:22

We love our Quooker, have had it for 6 years and it's only gone wrong once. The Quooker people came round and fixed it quickly with no problems.

Beechnut Sun 25-May-25 00:33:29

Chocolatelovinggran

Oh lordy Beechnut: you'll just have to drink the wine....

I can do that 😂😂

BlueBelle Sun 25-May-25 05:22:09

I m completely happy with a kettle not all new things are as wonderful as they sound I don’t have anyone in the family with one perhaps none of us has thousands to spend on something that already works fine

Franbern Sun 25-May-25 09:00:02

Bluebelle, yes, of course a kettle is good. But like all new technology, specially in the kitchen, we do not really understand about improved ideas until we have them.

How many people back a few decades ago could not understand why electric kettles were so much better than the ones they had heating up on the stove? How long did it take for steam irons to take over (even electric ones instead of those heating up on stove)? As for Induction hobs, still so many people do not understand why they are such an improvement. Could go on and on to include such items as microwaves, air fryers, etc. etc. So, these hot water taps are just the next, better step to provide immediate boiling water - which also saves on energy, no matter how careful you are in only putting enough water in the kettle, there is always too much water boiled most times.

As more and more of these taps are installed, so they will become better and better and some of these early days hiccups sorted out. I had a very early domestic microwave - back in 1968. Enormous, very heavy box, which did very little. A million miles away from how they are now.

Aldom Sun 25-May-25 09:12:13

Good points Franbern. I bet most people also have an. automatic washing machine. smile

V3ra Sun 25-May-25 09:21:09

As for Induction hobs, still so many people do not understand why they are such an improvement.

I love my induction hob. When I need to boil a pan of water to cook pasta, it's far quicker to put the cold water in the pan on the hob to heat up than use the kettle.

PamelaJ1 Sun 25-May-25 09:30:41

My niece has one and she likes it.
I decided against after listening to the BBC Sliced Bread programme.

Franbern Sun 25-May-25 11:53:54

V3ra Agree about wonders of Induction Hobs....BUT....when I need boiling water in pan for pasta, etc. all I have to do is run the amount of water I require direct from my Hot Water Tap in to the pan, put that on hob - and put into it straight away the pasta, etc. as the water is already at boiling. heat.

Aldom, yes thanks for the reminder about washing machines,. Can remember, when first married my parents passed to me their twin tub - I hated it. Was so much keffufle, pulling it out, joining hose to taps of kitchen sink, and as for the bit which spun, another nuisance. Got rid off and used launderette until babies started to arrive. Even then washing machine in bathroom, not plumbed in, In hose on bath tap, out hose draped over bath. Would often go 'walkies'. water all over bathroom floor. Had we had something like Gransnet back then, I would have probably been told by many people that it was much better doing it the old way in a tub with something you plunged up and down and round and round, along with a good wringer and hanging on line, Love my modern, properly plumbed in washing machine and tumble dryer.