Yammy
I thought he was going to fine them £10 for being a N.S. Which hopefully would stop them from doing it again and blocking appointments that some people need, some people do it regularly.
Hospitals and GP surgeries show quite a high percentage of no-shows. Yes, the people who are waiting will get a quicker turn. Though the appointment could have been given to someone else, not on the day but by notification in the usual way.
Any idea why they don't show?
Maybe because their appointment letter arrived too late, or not at all?
Or their bus, on which they depend, didn't show up?
Or they were given their appointment so long ago that they have forgotten it? (My hospital check up appointments are given a year in advance, BTW)
Or they have cognitive impairment and didn't even know they had an appointment?
Or they are scared?
Or their car broke down?
Or are they all just missing them on purpose because they don't care? There needs to be an understanding of why people are missing appointments, not instant sanctioning.