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Problems loading Gransnet

(85 Posts)

GNHQ have commented on this thread. Read here.

MamaCaz Sun 10-Oct-21 18:46:14

Is it just me that has had problems with Gransnet on several occasions over the last few days, even though I was able to load any other sites that I frequently visit?

SueDonim Mon 11-Oct-21 21:55:24

Same here. It sporadically won’t load, there’s a message saying the server is down. I’m using an IPad.

Sweetpeasue Mon 11-Oct-21 21:49:40

Just crashed for me and took several minutes to come on again. Very intermittent.

JaneJudge Mon 11-Oct-21 21:18:51

it goes to portal error
it says my connection is fine
its fine in amsterdam and gransnet no
clouds by them with tick or crosses

Doodledog Mon 11-Oct-21 21:16:31

I'll try for a screenshot next time it happens, as typically it's behaving just now; but all day I have had problems posting and opening threads. Sometimes it jut times out, and earlier when I did manage to post, my message posted twice. The double posting has happened to others too, I notice.

I am using Safari on a MacBook.

LilyGransnet (GNHQ) Mon 11-Oct-21 20:18:29

Hi all

If anyone is able to, please could they get us a screenshot of the error message? It would be an enormous help in helping us diagnose the issue our end.

Also, please do let us know what devices and browsers you're using to access the site.

MamaCaz Mon 11-Oct-21 20:10:57

LilyGransnet

MamaCaz

It's still a problem. Reporting again.

Hi

Are you able to try logging out of the site, and logging back in again?

Through the day, it has made no difference whether I am already in the site or have gone out then tried to log back in again - it just isn't loading half the time.

Marydoll Mon 11-Oct-21 20:09:55

My PC came up with an error message, saying the problem was with GN's server. Sorry, I have forgotten the error code. It was still slow on the mobile site at 7pm.

LilyGransnet (GNHQ) Mon 11-Oct-21 20:06:15

MamaCaz

It's still a problem. Reporting again.

Hi

Are you able to try logging out of the site, and logging back in again?

BlueBelle Mon 11-Oct-21 20:05:20

Ok fir me was on and off earlier but seems ok now

MamaCaz Mon 11-Oct-21 20:02:54

It's still a problem. Reporting again.

MamaCaz Mon 11-Oct-21 19:46:35

Mine was awkward right up until LilyGransnet's post.
Been OK since, so fingers crossed.

Mapleleaf Mon 11-Oct-21 19:43:18

Seems ok for now, but it’s been intermittent this afternoon. Will let you know if it happens again (providing I can get on, of course).

BBbevan Mon 11-Oct-21 19:29:53

Can only get GN intermittently on computer, Not on iPad or kindle at all

LilyGransnet (GNHQ) Mon 11-Oct-21 19:09:14

Hi all

We are aware of some connection issues that happened earlier on - it should all be fixed now. Please do let us know if this isn't the case.

May7 Mon 11-Oct-21 19:05:18

I have reported the thread in the hope that it comes to GNHQ attention

MamaCaz Mon 11-Oct-21 18:58:37

It's been happening to me for several days, but it is a lot worse today!

sodapop Mon 11-Oct-21 18:56:11

Still having problems with loading grrrrr

May7 Mon 11-Oct-21 17:04:34

Same here, but because I'm giving problems with Sainsburys app as well I thought it was my phone confused

Smileless2012 Mon 11-Oct-21 17:03:38

Frustrating isn't it.

JaneJudge Mon 11-Oct-21 17:03:04

it has been off most of the day, not posting etc
I started a thread last week saying it always crashes when they send out the daily email but I think it went unanswered

crazyH Mon 11-Oct-21 17:02:44

It’s back on now !!!

25Avalon Mon 11-Oct-21 17:02:38

Same problem here. Annoying.

Welshwife Mon 11-Oct-21 17:00:47

Agree - lots of annoying things with the slow loading and parts of site just not working.

Chewbacca Mon 11-Oct-21 17:00:03

Not just me then! smile

sodapop Mon 11-Oct-21 16:56:24

Not only is it not loading a lot of the time when I finally do get on some threads will not open.
Also I have to click countless times to post. With one thing and another I'm getting really fed up with GN