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Any suggestions?

(30 Posts)
Luckygirl Thu 15-Jul-21 10:27:15

I have an Epson combined scanner/printer which is connected to the wi-fi. After my move I put in the wi-fi code and the printer is going fine - connects to the laptop and prints away merrily.

But the scanner aspect does not work - laptop tells me that there is no connection when I try and use it.

I am deeply puzzled as they are both part of the same unit.

All suggestions gratefully received!

Missedout Sat 17-Jul-21 00:14:58

RustyBear, I agree, the Epson app should just work but there are so many variations in set up (you have only to read the other suggestions on here for downloading printer drivers etc). I have Macs, Windows and Android - I scan to all of them but not without difficulty in setting them up to start with.

I had to separate out the bandwidths on my router recently to allow an older appliance to connect to the 2.4 ghz bandwidth, it couldn't work with 5 ghz. Who knows - there are so many app/device/version setups.

Sometimes a work around does the trick and it's a simple work around too, if it works. grin

TwinLolly Sat 17-Jul-21 08:38:33

This might help but of course not recommended!

Jonat Tue 27-Jul-21 10:07:11

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Jonat Tue 27-Jul-21 10:24:01

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