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Has anyone purchased from “Must Have Ideas”

(85 Posts)
Beesh Thu 30-Jan-25 09:16:12

I am tempted to buy a couple of items from a company called Must Have Ideas. The Trust Pilot reviews look very good but as usual I prefer the views and opinions of Gransnetters. Has anyone used this company?

Crossstitchfan Fri 08-Aug-25 11:02:17

I have bought a few things from this company, mostly they have been ok. I do think they are a bit full of themselves though. They are not the be-all-and-end-all by any means.
Yes, do compare prices with other sites like Amazon or Temu.
I, too, think they should warn customers about the returns charge. Whether it’s a fair charge or not, we should still be warned, so we have a choice of whether or not to buy.

Denise108 Tue 21-Apr-26 09:50:39

I bought an item and lost a part. Totally my fault.
I asked them if I could buy the part, but they provided it for free.
Totally unexpected, but very welcome.
I have donated money to charity in Must Have Idea's honour in gratitude.
What a great company to deal with.

Jennerdysphoria Tue 21-Apr-26 11:16:17

Easy Life have a poor reputation for preying on the elderly and signing them up to subscriptions they didn't ask for.

RosiesMawagain Tue 21-Apr-26 12:42:04

Great customer service.
I bought a smoothie maker and bring a bit arthritic (!) found the goblet too stiff to screw on tightly enough to make the motor work, I rang them to see if I could return it but they simply refunded me and suggested I give it to anybody I knew with stronger wrists.
Lovely people.

RosiesMawagain Tue 21-Apr-26 12:42:56

Calendargirl

Reported.

Why?

Basgetti Tue 21-Apr-26 18:11:01

Just had a look: products are really overpriced .

Doodledog Tue 21-Apr-26 18:27:44

The tables do work if you use them as in the ads - with the legs under a table or sofa. They don't stand up on their own. I got one in lockdown, as I was using Zoom a lot and wanted something the right height for the laptop. It was a godsend, as it folds flat and stores behind the sofa - I wouldn't want it left out as it's hideous😀. Since then, I converted a spare bedroom to an office with a desk, but as lockdown was the first time I used Zoom I was improvising. Either I pulled the table towards me and tucked the legs under the sofa, or I put it the other way round, with the legs under the coffee table opposite - either way, it saved having to pile up books and prop up the laptop to make it the right height to work from the sofa.

I have just bought a set of garden solar lights. They are running up the garden path now, but as they arrived yesterday and it's still light they haven't been tested yet. If anyone is considering those, let me know and I can report back tomorrow.

I have bought a number of things from them since the table, and some are better than others. Silicone freezer bags were a disappointment, but the little carpet/upholstery shampooer is quite good when by daughter stays with her dog. The instructions say not to use it outdoors though, whilst the advert says it is suitable for indoors and out. I asked about that on FB and they deleted the comment.

The portable clothes steamer works on things like coats that have been squashed in storage or sat on and creased, and the storage bags with see through fronts someone mentioned upthread are great for yarn storage, too.

Chestnut Wed 22-Apr-26 15:15:03

Suspiros

I bought the Total Toilet that you put in the cistern and is supposed to keep your loo clean and germ free for ‘up to 2000 flushes’. It lasted 2 weeks. I complained. They said it must be faulty and sent me another one. This one lasted nearly 3 weeks in an en-suite that is only used night and morning by one person. So a maximum of 100 flushes. 5% of the advertised amount. Total Toilet is Total Rubbish. I intend to avoid this company in future.

Total Toilet - I agree its rubbish. They say it will do all the work, so I tried leaving it as instructed and the toilet became dirtier than before! It's just a blue coloured dye. It doesn't actually clean the toilet bowl.

Heat Police - aluminium sheets to put behind the radiator. All I can say is that the outside wall felt warm on the other side of the foil, so was it keeping the heat in the room? Doesn't seem to.

Interesting to note that they don't allow you to give reviews of each item on the website. Instead they promote their Trustpilot reviews which are very good (for the company not the items themselves).

MayBee70 Wed 22-Apr-26 17:31:26

Doodledog

The tables do work if you use them as in the ads - with the legs under a table or sofa. They don't stand up on their own. I got one in lockdown, as I was using Zoom a lot and wanted something the right height for the laptop. It was a godsend, as it folds flat and stores behind the sofa - I wouldn't want it left out as it's hideous😀. Since then, I converted a spare bedroom to an office with a desk, but as lockdown was the first time I used Zoom I was improvising. Either I pulled the table towards me and tucked the legs under the sofa, or I put it the other way round, with the legs under the coffee table opposite - either way, it saved having to pile up books and prop up the laptop to make it the right height to work from the sofa.

I have just bought a set of garden solar lights. They are running up the garden path now, but as they arrived yesterday and it's still light they haven't been tested yet. If anyone is considering those, let me know and I can report back tomorrow.

I have bought a number of things from them since the table, and some are better than others. Silicone freezer bags were a disappointment, but the little carpet/upholstery shampooer is quite good when by daughter stays with her dog. The instructions say not to use it outdoors though, whilst the advert says it is suitable for indoors and out. I asked about that on FB and they deleted the comment.

The portable clothes steamer works on things like coats that have been squashed in storage or sat on and creased, and the storage bags with see through fronts someone mentioned upthread are great for yarn storage, too.

The table doesn’t fold down as easily as shown in the video though. And it certainly isn’t strong enough to hold a sewing machine. I am going to get more of their mould cleaner, though.