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No shows at restaurants

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Judy54 Mon 13-Jul-20 14:57:45

Chef Tom Kerridge along with other Chefs and Restaurateurs have spoken about the damage caused by people booking since re-opening and then not showing up. This is terrible for the industry trying to get back on its feet. If someone genuinely cannot turn up why don't they phone to let the restaurant know. How demoralizing for all the staff and all that lovely food that has been cooked and wasted.

The only way forward is for credit card details to be taken when the booking is made (some restaurants already do this) and a deposit to be made, in the event of the customers not turning up then the deposit is lost a bit like when you book a holiday.

What thoughts do any of you have ?

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PamelaJ1 Wed 15-Jul-20 16:37:14

I’ve ordered a takeaway from a restaurant tonight. I offered to pay for it when I ordered it. The person taking the order declined my offer. Needless to say I have no intention of not picking it up but, I am willing to bet, some others don’t bother if something more exciting comes up.

I run an appointment system, I do know my clients quite well and it’s always the same few who let me down. I really hate it when I have put myself out by staying late and they don’t come or even worse when they are my second to last client and I still can’t go home earlier.?

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felice Wed 15-Jul-20 16:59:24

Narrowboatnan, probably not the MEP people might immediately think of, but another 'entitled' Brit who I once heard at a Childrens charity event ask an Ambassador 'do you know who I am' !!!!!!

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