i changed where i get my hair cut early last year, just before lockdown.
i used to travel to a place i found when i was working, it suited me, simple, no appts, cheap haircuts. and there were some useful shops nearby. i paid £12 for wash and cut.
but i decided i didn't want to use public transport, so i looked around locally. i observed the best cutter, and the cleanest looking pemises was a small barber shop. one man band.
i asked if he could cut my hair. he said i can try. which was fair enough. i had it washed and cut. £20. very good service. went twice more. but after lockdown he was not doing any more washing. only one customer plus him in shop, no waiting inside, appts only, and the price was now £20 without washing. which seems fair. he can only do half as many in the time. and has had to spend on extra items, disposable gowns, sanitising gel, cleanser for seats etc between customers. i was just about to go again when they had to close in Dec.
i think they are entitled to increase prices. but i don't think they need to wash hair. maybe that's a way of justifying cost.
if you are not happy, find somewhere else. i would never have discovered this one if it had not been for the pandemic.
would not go anywhere else now.