I expect the parents are fully aware of their duty to their child. The OP’s view of things is understandable, but it’s subjective. She doesn’t know both sides of the story, she might not even fully know her son’s side of the story, and she is anxious for the future of her own relationship with her grandaughter, but I think she should try to let the child’s parents sort things out between them without trying to influence things.
I don’t think there’s anything much a grandparent can do in this situation, just be patient and hope that the parents will come to an arrangement that recognises the needs of the child, whatever that takes.
WORD ASSOCIATION - 9th May 2026
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