Jendurham you don't know whether someone is a teenager or a granny, which is why everyone should get treated with consideration (until and unless they show themselves to be one of a tiny minority taking the p*ss)
Iam64 you don't know about advice given either. If it is not 100% in favour of the poster, yes, it is possible that the reply is meant to hurt. But it is not necessarily so, and more likely not, but a too hasty reaction that should have been delayed and reworded. Benefit of the doubt needed, again, and a calm reminder that the OP does not need that degree of brisk back-stiffening right now.
If it becomes a fight over the issue, does that help the person who wanted advice? It could stir up their emotions even more. If I were the one posting my troubles, I would not like to have warfare break out over my head.